Payments Handbook

Shopping with us is simple and secure. Follow these steps to complete your payment:

Secure Payment Process

We prioritize your transaction security. Our accepted payment methods include VISA, Mastercard, Maestro, American Express, Discover, Diners Club, Apple Pay, Google Pay, Union Pay, Shop Pay. Our payment pages are encrypted using SSL (Secure Socket Layer) certificates, ensuring your payment information is safe throughout every transaction.

Pricing and Currencies

You will be charged the exact amount shown on our website for the items in your cart. If your card's currency is different from our store's currency, you will be charged the equivalent amount based on current exchange rates. There are no hidden fees or additional costs.

How to Make a Payment

1. Select Items: Choose the products you wish to purchase and add them to your shopping cart.
2. Review Cart: Double-check that your cart contains the correct items.
3. Enter Information: Fill in the necessary details for delivery.
4. Choose Payment Method: Select your preferred payment method, enter your payment details, and confirm your purchase.

After completing your order, you will receive an automated confirmation email. Please keep this email for future reference until you receive your package. Ensure to verify all information provided, including the shipping address and phone number. If you do not see the confirmation email in your inbox, check your spam or junk folder. If it’s not there, contact our support team for assistance.

Credit Card Payment Security

Credit card payments are processed in full at the time of order. Shopify Payments secures these transactions, with your card number encrypted between your browser and the Shopify server. All credit card information is stored only in Shopify's databases, not ours. We do not receive, record, or store any of your banking details. Orders are processed after payment validation, with no discounts or late payment penalties applicable.

We value your privacy and ensure that your personal information remains confidential. For more details, please review our Data Protection and Privacy Policy on our website.

For any questions, please contact us at support@qerlight.com